Travel calmly
Safety & scams
Laos is a gentle, welcoming country. A few simple habits keep it that way — here's what to watch for, who to call, and how we help if something goes wrong.
Six simple habits
Avoid being overcharged
Most problems travellers face are about price misunderstandings. These habits prevent nearly all of them.
Agree the price before you ride
Settle the total before you get in — never after arriving. Check the fair range in our fare calculator first.
Per vehicle or per person?
Always confirm whether the price is for the whole vehicle or for each passenger. It's the most common trick.
Carry small notes
Keep 5,000–20,000 kip notes handy so “no change” can't become an extra charge.
Use the Driver Card
Show your destination and agreed price in Lao, so nothing gets lost in translation.
Open the Driver CardChoose verified drivers
Verified drivers have checked documents and publish prices below the official ceiling.
Find a verified driverReport problems
If something goes wrong, tell us. Reports protect the next traveller and keep standards high.
Report a problem
Current alerts
Scam alerts
Reported tricks we're currently seeing, area-wide and by zone. Updated by our team.
Live data is temporarily unavailable
We couldn't reach the PakseHub service. Please try again in a moment — offline tools like the Driver Card still work.
SOS
Emergency contacts
Tap a number to call. Numbers marked as unverified have not yet been confirmed by our team.
- • If you are in danger, call the police first.
- • Save your hotel's address in Lao script to show responders.
- • Your embassy can help with lost passports and serious incidents.
Guides
Live data is temporarily unavailable
We couldn't reach the PakseHub service. Please try again in a moment — offline tools like the Driver Card still work.
Something went wrong?
Report a driver — we follow up on every report
Overcharged, taken the long way or felt unsafe? Send a report with photos in a few minutes and track how it's handled.